FAQ Travel Adviser’s

Do you work with travel agents?
Yes.

We ask for you to register with us and a signed W-9.

Do you pay commission?

Yes, you have two options.

1. If it is a custom tour we provide net option and make payment to you on the commission or Fee you set.

2. If your client wants one of our fixed tours we pay you commission on the booking(s) you make with us. For more information on our commission structure and how to work with us please give our Orion Celtic Expeditions Specialists a call at (860)531-2747

How do I book a tour for my client?

Call your Orion Celtic Expeditions specialist at Phone: (860)531-2747

Inform us your preference for payment. Commission or fee based and amount required.  Commission or Fee payment will be made dependent on package type and payment terms and conditions.

Payments are accepted by check, visa, master card, and american express.  Payments are to be made in full at time of booking and a 3.5% credit card charge will be added to the tour price for those making payment with credit cards.  A Credit Card Authorization Form is to be signed by your client. Client needs to be presented terms and conditions and a signature by the client is required to accept them and verify they have received a copy of the terms and conditions.

Once payment has been received and cleared you will be provided with a Booking Reference Number.

What details do I need to book your clients tour?

Minimum Information:

• Full name as it appears on clients passport

• Passport number and expiry date

• Nationality

• Full mailing address

• Date of birth

• Emergency contact name and phone number

• Contact phone number while on tour

• Details regarding any medical or dietary requirements

• Credit card details

To help us better with serving you and your client, please fill out our TC Client Registration Form.

Does my client need insurance?
All of our tours require your client to have medical travel insurance which includes at least USD $200,000 worth of emergency evacuation and repatriation coverage.

On Day 1 their tour leader /Orion Celtic Expedition Specialist will ask to see proof of coverage. Cancellation insurance is recommended but not mandatory. If for some reason you’re unable to provide your client with insurance coverage please Contact us for a quote.

How do you send out travel documentation?
All documentation will be mailed to you three weeks prior to clients departure then you can present them to your client.  Should you prefer we can mail the documentation direct to your client two weeks prior to clients departure on your behalf.  Your documentation will contain all final confirmation vouchers.

Group of 4 or more?
Orion Celtic Expeditions can enhance a private departure at a competitive rate.  Should you like any of our planned group tours we can customize them for your group. For more information about Private Group Tours, email us at info@orioncelticexpeditions.com.
Or call: (860)531-2747

Note:  Credit Card information is not kept on file after processing.  See more under Privacy Policy.